From the first contact, the professionalism was there. It was the most knowledgeable quote we received. The work was done exactly as described, starting with sanding a small area of the floor, and providing various stain samples directly on our wood so we could see the actual color they would take on—not just a sample. It was very helpful.
They were meticulous in their work, and the finished product is beautiful. Excellent follow-up too. Vasiliy even created a large sample of wood with the floor to use in furniture/rug selection.